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Criteria","textShadow":true,"showContentTile":false,"contentTile":"","contentTileHeight":0,"showPlayPauseButton":false,"layoutVariation":"fullWidth","height":70,"componentID":"category-hero-banner_810457701","breadcrumbItems":[],"icon":{"src":null,"alt":null},"slides":[{"mediaType":"image","mediaProps":{"fileFormat":"image/jpeg","sku":"0d228823-89b1-403c-b602-484a82d85ff3","src":"/content/dam/teq/consumer/global/images/destinations/brisbane/web-images/2020_BNE_NewFarm_City_141204_desktop.jpg","alt":"New Farm, Brisbane City, Queensland","title":"\u003Cp\u003ENew Farm, Brisbane City, Queensland\u003C/p\u003E\r\n","link":"","mobileSrc":"/content/dam/teq/consumer/global/images/destinations/brisbane/web-images/2020_BNE_NewFarm_City_141204_mobile.jpg","attribution":"","quality":60},"mediaPropsSlide":{"slideTitle":null,"slideSubtitle":null,"slideIcon":{"src":null,"alt":null},"slideButton":{"href":null,"label":null,"target":null}}}],":type":"teq/components/category/category-hero-banner"},"spacer_copy":{"spacerType":"whitespace","paddingSize":"medium",":type":"teq/components/spacer"},"editorial_descriptio_1453663353":{"text":"\u003Ch2 style=\"text-align: center;\"\u003EAccreditation \u003C/h2\u003E\r\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"},"spacer_copy_1109772051":{"spacerType":"whitespace","paddingSize":"small",":type":"teq/components/spacer"},"social_video_player_489182389":{"type":"youtube",":type":"teq/components/social-video-player","captionText":"Best of Queensland Experiences Program criteria - accreditation","videoId":"ncsL1RjI0-4"},"spacer":{"spacerType":"whitespace","paddingSize":"small",":type":"teq/components/spacer"},"editorial_descriptio":{"text":"\u003Ch3 style=\"text-align: center;\"\u003EWeighting: 5 points \u003Cbr\u003E\r\n\u003C/h3\u003E\r\n\u003Cp\u003EOperators who are endorsed by a recognised accreditation program will be eligible for five points in this criteria. \u003C/p\u003E\r\n\u003Ch3 style=\"text-align: center;\"\u003EWhy is Accreditation important for my experience?\u003C/h3\u003E\r\n\u003Cp\u003EThe Best of Queensland Experiences Program supports tourism operators to improve their business and deliver exceptional customer experiences. Businesses who undertake accreditation processes have adequate plans, policies and procedures in place to deliver better experiences and ensure their experiences are reliable, consistent and sustainable. Accreditation provides your business with the tools needed to help grow your experience. \u003C/p\u003E\r\n\u003Cp\u003EVisible accreditation programs also encourage consumers to build trust in your brand and business, and align with changing consumer values (such as, sustainability). \u003C/p\u003E\r\n\u003Ch3 style=\"text-align: center;\"\u003EHow is the criteria measured? \u003C/h3\u003E\r\n\u003Cp\u003EAccreditation is measured in partnership with the Queensland Tourism Industry Council (QTIC) who work with accreditation providers to verify the accreditation status each year of operators who are assessed in the program. \u003C/p\u003E\r\n\u003Cp\u003EThe Best of Queensland Experiences Program recognises  14 accreditation programs. Operators must have their accreditation completed by the annual program cut-off date of 31 December in order for it to be counted.\u003C/p\u003E\r\n\u003Ch3 style=\"text-align: center;\"\u003EWhich accreditation programs does my business need to meet this criteria?\u003C/h3\u003E\r\n\u003Cp\u003EThere are 14 accreditation programs recognised in the Best of Queensland Experiences Program. \u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.caravanindustry.com.au/accredited-caravan-holiday-parks\" target=\"_blank\"\u003ECaravan Industry Association of Australia National Accreditation Program\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"http://chinareadyandaccredited.com/program/\" target=\"_blank\"\u003EChina Ready Training and Accreditation\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.csia.com.au/certification\" target=\"_blank\"\u003ECustomer Service Institute of Australia - International Customer Service Standard (ICSS)\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://earthcheck.org/what-we-do/certification/\" target=\"_blank\"\u003EEarthCheck\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.ecotourism.org.au/our-certification-programs/eco-certification\" target=\"_blank\"\u003EEcoTourism Australia - Eco Certification\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.ecotourism.org.au/our-certification-programs/eco-certification-2\" target=\"_blank\"\u003EEcoTourism Australia - Climate Action Certification\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.ecotourism.org.au/our-certification-programs/eco-certification-3\" target=\"_blank\"\u003EEcoTourism Australia - Respecting Our Culture Certification\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"http://ecotourism.org.au/sustainable-tourism-certification\" target=\"_blank\"\u003EEcoTourism Australia - Sustainable Tourism Certification\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.marinas.net.au/industryprograms/industry-programs\" target=\"_blank\"\u003EGold Anchor Global Marina Accreditation\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"http://www.narta.org.au/\" target=\"_blank\"\u003ENational Accommodation, Recreation and Tourism Accreditation (NARTA)\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.qtic.com.au%2Fquality-tourism-framework-accreditation%2F&data=05%7C02%7Cbridget.chadwick%40queensland.com%7Cbad8023aaa904bd5392408dc7856b2a0%7C5508d6c00cb643909589c7702f4cc37a%7C0%7C0%7C638517560966300996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=k%2FqKUWkkzoyr0PfCkVYStm5auYHhe%2BxmWWOJEdQShmA%3D&reserved=0\"\u003EQuality Tourism Accreditation\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://teq.queensland.com/au/en/industry/industry-resources/visitor-information-centre-portal/vic-eligibility?redirect=vic-portal/resources/accreditation-documents\" target=\"_blank\"\u003EQueensland Visitor Information Centre (VIC) Accreditation\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"http://www.qtic.com.au/industry-development/accreditation/starratings/\" target=\"_blank\"\u003EStar Ratings\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.zooaquarium.org.au/public/Animal-Welfare/ZAA-Accreditation/Public/Animal-Welfare/ZAA-Accreditation.aspx?hkey=0ef83e58-d110-407f-8609-7ff0031a7a56\" target=\"_blank\"\u003EZoo and Aquarium Association Accreditation\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EIn addition to the above, operators who are part of the below chains are also recognised for their quality tourism standards and procedures and will be awarded 5 points under this criteria: \u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cp\u003EAccor\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Cp\u003EIntercontinental Hotels Group (IHG)\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Cp\u003EYouth Hostels Association (YHA) \u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Cp\u003EBig4\u003C/p\u003E\r\n\u003C/li\u003E\r\n\u003C/ul\u003E\r\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"},"spacer_47444529":{"spacerType":"line","paddingSize":"large",":type":"teq/components/spacer"},"image_cta":{"heading":"Find Accreditations","headingSize":"h2","imagePosition":"right","contentPosition":"top","ctaCount":1,"componentID":"image-cta_1750414431","description":"\u003Cp\u003EAccreditation is increasingly becoming a necessity for businesses operating in the tourism industry. It is valued by operators, government, industry bodies and guests alike. For more information on accreditation, visit the Queensland Tourism Industry Council website below by selecting the 'view more' button. \u003C/p\u003E\r\n","ctaColor":"teal","mediaType":"image",":type":"teq/components/corp/image-cta","cta1":{"ext":"","path":"https://www.qtic.com.au/quality-tourism-framework-accreditation/","emailAddress":null,"size":"","callNumber":null,"btnTarget":"_blank","function":"view","style":"primary","label":"View More","contentType":"page","emailSubject":null},"cta2":{"ext":"","path":null,"emailAddress":null,"size":"","callNumber":null,"btnTarget":"_self","function":"view","label":null,"contentType":null,"emailSubject":null},"image":{"imageRatio":"3:2","src":"/content/dam/teq/consumer/global/images/destinations/brisbane/web-images/2020_BNE_Fantauzzo_Accomodation_KyleHunter_142710.jpg","alt":"Fantauzzo Accomodation, Brisbane, Queensland","quality":"60"}},"spacer_1377028268":{"spacerType":"line","paddingSize":"large",":type":"teq/components/spacer"},"social_video_player":{"type":"youtube",":type":"teq/components/social-video-player","captionText":"The importance of accreditation for Queensland tourism operators","videoId":"xhJrngdaUzE"},"spacer_288405889":{"spacerType":"line","paddingSize":"large",":type":"teq/components/spacer"},"responsivegrid":{"columnClassNames":{"image":"aem-GridColumn aem-GridColumn--default--5 aem-GridColumn--offset--default--0 aem-GridColumn--default--none","editorial_descriptio":"aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--default--1 aem-GridColumn--default--none"},"gridClassNames":"aem-Grid aem-Grid--12 aem-Grid--default--12","columnCount":12,"allowedComponents":{"components":[],"applicable":false},":itemsOrder":["image","editorial_descriptio"],":items":{"image":{"componentName":"teq/components/image","src":"/content/dam/teq/wp-content/uploads/2016/05/ocean-view-estates-691x518.jpg","fileReference":"/content/dam/teq/wp-content/uploads/2016/05/ocean-view-estates-691x518.jpg","srcUriTemplate":"/au/en/industry/industry-resources/best-of-queensland-experience-program/assessment-criteria-accreditation/_jcr_content/root/responsivegrid/responsivegrid/image.coreimg{.width}.jpeg/1625197411724/ocean-view-estates-691x518.jpeg","uuid":"ae14473c-1cc4-4b25-aa4c-ea2bfaf7e40e","lazyEnabled":false,":type":"teq/components/image"},"editorial_descriptio":{"text":"\u003Ch3\u003EOcean View Estates Winery & Restaurant, Brisbane\u003C/h3\u003E\r\n\u003Cp\u003E“I would like to say that becoming accredited was much more involved than I expected, but I found it a great tool to once again develop our business. The examples and templates were extremely helpful and I would recommend that anyone interested in going through the process use it as a business planning and development tool. It is something that I could use as a yearly planner for continuous improvement! Very impressed with the whole process.” \u003C/p\u003E\r\n\u003Cp\u003E\u003Ca href=\"http://oceanviewestates.com.au/\" target=\"_blank\"\u003Eoceanviewestates.com.au\u003C/a\u003E \u003C/p\u003E\r\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"}},":type":"wcm/foundation/components/responsivegrid"},"spacer_578700652":{"spacerType":"whitespace","paddingSize":"medium",":type":"teq/components/spacer"},"category_destination":{"title":"You may also be interested in","componentID":"destination-card-carousel","backgroundColor":"#E5E9EB","notch":false,"clipTopPadding":false,":type":"teq/components/category/category-destination-card-carousel","items":[],"button":{"label":null}}},":type":"wcm/foundation/components/responsivegrid"},"footer_menu":{"acknowledge":"\u003Cp\u003E\u003Ci\u003ETourism and Events Queensland acknowledges the Traditional Owners of Country and we recognise their continuing connection to land, waters, culture and community. We pay our respect to Elders past and present, and we value and respect Aboriginal and Torres Strait Islander cultures in all that we do.\u003C/i\u003E\u003C/p\u003E\r\n","teqLogo":{"src":"/content/dam/teq/consumer/global/footer-logos/logo-tourism.png","alt":null,"link":null,"quality":0.0},"richText":true,"menuItemsOne":[{"title":"Contact us","link":{"href":"https://teq.queensland.com/au/en/industry/who-we-are/contact-us","target":"_self"}},{"title":"Disclaimer and privacy","link":{"href":"https://teq.queensland.com/au/en/industry/who-we-are/corporate-governance/disclaimer-and-privacy","target":"_self"}},{"title":"Right to information","link":{"href":"https://teq.queensland.com/au/en/industry/who-we-are/corporate-governance/right-to-information","target":"_self"}},{"title":"Annual reports","link":{"href":"https://teq.queensland.com/au/en/industry/who-we-are/annual-reports","target":"_self"}}],"menuItemsTwo":[{"title":"Need a holiday? 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