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Queensland\u003C/p\u003E\r\n","link":"","mobileSrc":"/content/dam/teq/corporate/images/industry/2026-images/SCMountcoolumnationalpark2025.png","attribution":"","quality":60},"mediaPropsSlide":{"slideTitle":null,"slideSubtitle":null,"slideIcon":{"src":null,"alt":null},"slideButton":{"href":null,"label":null,"target":"_self"}}}],":type":"teq/components/category/category-hero-banner"},"spacer":{"spacerType":"whitespace","paddingSize":"medium",":type":"teq/components/spacer"},"script_embed_copy":{"title":" ","scriptId":"69603","src":"https://s3.ap-southeast-2.amazonaws.com/content.queensland.com/testscript.js","widgetTitle":" ","filter":"129767","layoutVariation":"standardWidth",":type":"teq/components/script-embed"},"editorial_descriptio":{"text":"\u003Cp style=\"text-align: center;\"\u003EBelow you’ll find information on common questions about the Best of Queensland Experiences Program (BOQEP) and how to get in touch for more information.\u003C/p\u003E\r\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"},"spacer_1377028268":{"spacerType":"line","paddingSize":"medium",":type":"teq/components/spacer"},"editorial_descriptio_1688856022":{"text":"\u003Ch2 style=\"text-align: center;\"\u003EGeneral Program Questions\u003C/h2\u003E\n\u003Ch4 style=\"text-align: center;\"\u003EHow can I get involved?\u003Cbr\u003E\n\u003C/h4\u003E\n\u003Cp\u003EThere’s no need to sign up or register to be assessed in the BOQEP each year. You simply need to ensure you maintain a live listing on the \u003Ca href=\"/content/corp/au/en/industry/industry-resources/best-of-queensland-experience-program/resources.html\" target=\"_blank\"\u003EAustralian Tourism Data Warehouse\u003C/a\u003E, which is currently free. \u003C/p\u003E\n\u003Ch4 style=\"text-align: center;\"\u003EWhat are the benefits?\u003C/h4\u003E\n\u003Cp\u003EAll operators assessed in the BOQEP receive an individual report  on TEQ's industry portal providing valuable insights on consumer perceptions and how to improve the delivery of customer experiences to drive business performance. The information available in this report is valued at more than $2,000. \u003C/p\u003E\n\u003Cp\u003EOperators who are identified as Best of Queensland Experiences receive: \u003Cbr\u003E\n\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cp\u003EConsumer advocacy by delivering exceptional experiences\u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003E\u003Cp\u003EBest of Queensland Experiences are included in Tourism and Events Queensland’s preferred operator database accessed by staff when planning marketing and activity \u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003E\u003Cp\u003EBest of Queensland Experiences will receive prioritisation across all Tourism and Events Queensland marketing and activity including on \u003Ca href=\"http://queensland.com/\" target=\"_blank\"\u003EQueensland.com\u003C/a\u003E\u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003EBest of Queensland Experiences will receive a Stamp of Recognition which operators can use on their own marketing channels and TEQ will display the stamp through ATDW listings on \u003Ca href=\"http://queensland.com/\" title=\"Queensland Consumer Website\"\u003EQueensland.com\u003C/a\u003E\u003C/li\u003E\n\u003C/ul\u003E\n\u003Ch4 style=\"text-align: center;\"\u003EHow do I see my results? \u003Cbr\u003E\n\u003C/h4\u003E\n\u003Cp\u003EYou can view your results via TEQ’s Industry Portal. Personalised invitations were sent out when the portal launched in 2023. If you already registered, you can access your reports on the Industry Portal: \u003Ca href=\"https://portal.queensland.com/\"\u003ETEQ Industry Portal\u003C/a\u003E. If you’re not sure if you’ve signed up or need help, please contact the Best of Queensland Experiences Program team on \u003Ca href=\"mailto:experiences@queensland.com\"\u003Eexperiences@queensland.com\u003C/a\u003E. \u003C/p\u003E\n\u003Ch4 style=\"text-align: center;\"\u003EWhat is the Industry Portal?\u003C/h4\u003E\n\u003Cp\u003EThe Industry Portal is an innovative user-friendly system that provides tourism operators a single point of access to BOQEP outcomes and insights.  Personalised invites were sent from \u003Ca href=\"mailto:experiences@queensland.com\"\u003Eexperiences@queensland.com\u003C/a\u003E inviting assessed products to sign up.  Received an invitation n to register but need help to sign up? \u003Ca href=\"https://youtu.be/jVJ7jdQQ6so\" target=\"_blank\"\u003EHere is a video\u003C/a\u003E to help with the registration process. Already signed up? \u003Ca href=\"https://youtu.be/qgh6e_eNvWk\" target=\"_blank\"\u003EHere is a video\u003C/a\u003E to help navigate the portal which can be accessed on \u003Ca href=\"https://portal.queensland.com/\"\u003ETEQ Industry Portal\u003C/a\u003E.\u003C/p\u003E\n\u003Ch4 style=\"text-align: center;\"\u003EHow can I improve my results? \u003C/h4\u003E\n\u003Cp\u003ETEQ, Regional Tourism Organisations and the Queensland Tourism Industry Council (QTIC) supports the Queensland tourism industry to consistently deliver quality visitor experiences. \u003C/p\u003E\n\u003Cp\u003ETEQ recommends that all tourism operators: \u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cp\u003ETouch base with their \u003Ca href=\"/content/corp/au/en/industry/who-we-are.html\" target=\"_self\"\u003ERTO\u003C/a\u003E and speak to them about upcoming opportunities and support options.\u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003E\u003Cp\u003ESign up to RTO newsletters to keep up to speed with upcoming programs in your destination. \u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003E\u003Cp\u003ESign up to TEQ's industry eNewsletter, \u003Ca href=\"/content/corp/au/en/industry/industry-resources/visitor-information-centre-portal/vic-newsletter.html\" target=\"_blank\"\u003EEye on Q\u003C/a\u003E and check in regularly to the TEQ Industry Events and Opportunities Calendar for activities available to you.\u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003E\u003Cp\u003EKeep abreast of \u003Ca href=\"https://www.qtic.com.au/\" target=\"_blank\"\u003Eindustry development\u003C/a\u003E opportunities and resources provided to industry by QTIC. \u003C/p\u003E\n\u003C/li\u003E\n\u003Cli\u003E\u003Cp\u003EVisit TEQ’s industry \u003Ca href=\"/content/corp/au/en/industry/industry-resources.html\" target=\"_self\"\u003Elearning centre\u003C/a\u003E for useful resources.\u003Cspan style=\"text-align: center;\"\u003E\u003C/span\u003E\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003Ch4 style=\"text-align: center;\"\u003EWhy was my business assessed? \u003C/h4\u003E\n\u003Cp\u003EAll eligible tourism products with a live and up to date listing on the Australian Tourism Data Warehouse are automatically assessed each year in the BOQEP and receive a free consumer insights report on their experience. Check out the \u003Ca title=\"BOQEP Guidelines\" href=\"/content/dam/teq/corporate/corporate-searchable-assets/industry/industry-resources/best-of-queensland/Best%20of%20Queensland%20Program%20Guidelines%202025.pdf\" target=\"_blank\"\u003EBOQEP Guidelines\u003C/a\u003E to find out more about eligibility. \u003C/p\u003E\n\u003Ch4 style=\"text-align: center;\"\u003ECan I share my results? \u003C/h4\u003E\n\u003Cp\u003EYes! Feel free to share your results and that you have been identified as a Best of Queensland Experience with your peers, community, media and through your channels. Keep in mind that the Best of Queensland Experiences Program is industry-facing – which means consumers and the general public may not fully understand the scope of your achievement – though being a Best of Queensland Experience is somewhat self-explanatory! We suggest letting consumers know that the Best of Queensland Experiences have been reviewed by travellers from around the world and receive recommendations as great experiences. \u003C/p\u003E\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"},"spacer_2102070175":{"spacerType":"line","paddingSize":"medium",":type":"teq/components/spacer"},"editorial_descriptio_1606735842":{"text":"\u003Ch2 style=\"text-align: center;\"\u003EOperator Report Questions\u003C/h2\u003E\r\n\u003Ch4 style=\"text-align: center;\"\u003EWhy have I received a report on my business? \u003C/h4\u003E\r\n\u003Cp\u003EAll eligible tourism products with a live and up to date listing on the Australian Tourism Data Warehouse are automatically assessed each year in the Best of Queensland Experiences Program and receive a free consumer insights report on their experience. This report is valued at more than $2,000. \u003C/p\u003E\r\n\u003Ch4 style=\"text-align: center;\"\u003EWhat does the operator report tell me about my experience?\u003C/h4\u003E\r\n\u003Cp\u003EThe Best of Queensland Experiences Program operator report is a tool designed to provide you with consumer insights and assist your business to enhance your experience. This report is unique to your business and provides valuable insights on consumer perceptions of your experience to drive business performance. \u003C/p\u003E\r\n\u003Cp\u003EThe report allows you to benchmark your experience relative to the Queensland average and your destination, as well as similar experiences across the state (eg, other tours or food and drink establishments). \u003C/p\u003E\r\n\u003Cp\u003EThe report also provides insights from \u003Ca href=\"https://www.reviewpro.com/\" target=\"_blank\"\u003EReviewPro\u003C/a\u003E on online consumer reviews received by your experience. \u003C/p\u003E\r\n\u003Ch4 style=\"text-align: center;\"\u003EI don’t understand my report, where can I get help?\u003C/h4\u003E\r\n\u003Cp\u003ETEQ has developed a detailed guide that provides an overview of each element on the operator report. If you have any further questions about your report, talk to your RTO or email \u003Ca href=\"mailto:experiences@queensland.com\" target=\"_self\"\u003Eexperiences@queensland.com\u003C/a\u003E. \u003C/p\u003E\r\n\u003Cp\u003E\u003Ca href=\"/content/dam/teq/corporate/corporate-searchable-assets/industry/learning/best-of-queensland-experiences/UpdatedApril2024UnderstandingyourBOQEOperatorReport.pdf\" target=\"_blank\"\u003EView the guide to understanding your operator report.\u003C/a\u003E\u003C/p\u003E\r\n\u003Ch4 style=\"text-align: center;\"\u003EWhy haven’t I received my operator report/how do I access it?\u003C/h4\u003E\r\n\u003Cp\u003EIn 2023 your report will be released into TEQ's new Best of Queensland Experiences Industry Portal if you had a live and up to date listing on the Australian Tourism Data Warehouse at the annual program cut off date. \u003Ca href=\"https://youtu.be/jVJ7jdQQ6so\" target=\"_blank\"\u003EHere's how to register for the portal\u003C/a\u003E and \u003Ca href=\"https://youtu.be/nExU255viJ0\" target=\"_blank\"\u003Ehere's how to access your report and navigate in the portal\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cp\u003EIf you have not received your report, please email \u003Ca href=\"mailto:experiences@queensland.com\" target=\"_self\"\u003Eexperiences@queensland.com\u003C/a\u003E. \u003C/p\u003E\r\n\u003Ch4 style=\"text-align: center;\"\u003EI think there is a problems with my report, who can I contact? \u003C/h4\u003E\r\n\u003Cp\u003EIf you believe the information in your report does not accureately reflect your business please email \u003Ca href=\"mailto:experiences@queensland.com\" target=\"_self\"\u003Eexperiences@queensland.com\u003C/a\u003E. \u003C/p\u003E\r\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"},"spacer_661691003":{"spacerType":"line","paddingSize":"medium",":type":"teq/components/spacer"},"editorial_descriptio_2001850915":{"text":"\u003Ch2 style=\"text-align: center;\"\u003EContact us\u003C/h2\u003E\r\n\u003Cp style=\"text-align: center;\"\u003EHave more questions about the Best of Queensland Experiences Program? \u003Cbr\u003E\r\nTalk to our chat on the right hand side of your screen.\u003C/p\u003E\r\n","readMoreHeight":0,"richText":true,":type":"teq/components/editorial/editorial-description"},"spacer_578700652":{"spacerType":"whitespace","paddingSize":"medium",":type":"teq/components/spacer"},"category_destination_891614291":{"id":" ","title":"You may also be interested in","componentID":"destination-card-carousel","backgroundColor":"#E5E9EB","notch":false,"clipTopPadding":false,"items":[{"title":"Best of Queensland Experiences Program","link":{"href":"https://teq.queensland.com/au/en/industry/industry-resources/best-of-queensland-experience-program","target":"_self","title":"Best of Queensland Experiences 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