With the rapidly changing COVID-19 situation and subsequent impacts being felt across the industry, Tourism and Events Queensland (TEQ) has made the decision to pause the Best of Queensland Experiences Program, effective immediately. As a priority, TEQ will be working closely with industry to provide increased support and guidance during this unprecedented crisis. Operators and industry will be notified of future program updates and business impacts associated with COVID-19 will be taken into account for future program assessments. TEQ looks forward to continuing to work closely with operators now, and into the future.

Assessment and Criteria

Each year the Best of Queensland Experiences Program assesses all operators with a live listing on the Australian Tourism Data Warehouse (ATDW) against a set of five weighted criteria that total 100 points. Operators do not need to apply to be part of the Best of Queensland Experiences Program.

The Program is based on an independent set of criteria that incorporates online customer reviews, responds to consumer expectations and reflects industry best practice.

Tourism products require at least 80 points out of 100 to be identified as a Best of Queensland Experience.

The following diagram demonstrates the assessment process and criteria weighting:

How does the Assessment and Criteria work?