With the rapidly changing COVID-19 situation and subsequent impacts being felt across the industry, Tourism and Events Queensland (TEQ) has made the decision to pause the Best of Queensland Experiences Program, effective immediately. As a priority, TEQ will be working closely with industry to provide increased support and guidance during this unprecedented crisis.

TEQ understands that there are operators who have worked hard and strived for improvement in all areas of their business and are keen to see their 2020 program results. TEQ is making these results available to operators, to request your 2020 program results please contact experiences@queensland.com, providing your business name and destination in the subject line. Operators and industry will be notified of future program updates and business impacts associated with COVID-19 will be taken into account for future program assessments.


All operators in the Best of Queensland Experiences program receive an individual report providing valuable insights on consumer perceptions and how to improve the delivery of customer experiences to drive business performance. The information available in this report is valued at over $1,000.

Operators who are identified as Best of Queensland Experiences receive:

  • Consumer advocacy by delivering exceptional experiences.

  • Best of Queensland Experiences are included in Tourism and Events Queensland’s preferred operator database accessed by staff when planning marketing and activity

  • Best of Queensland Experiences will receive prioritisation across all Tourism and Events Queensland marketing and activity including on Queensland.com