Preparing for a crisis

Tourism and Events Queensland (TEQ) is committed to supporting Queensland's tourism industry prepare for and recover from natural disasters and other crises and the short and long-term effects they can have on businesses.

Preparation

There are significant resources available to help prepare and respond to crisis events:

The Queensland Tourism Industry Council's sustainability and resilience webpage has a huge range of resources, including crisis-ready resources

Business Queensland website:

• Get Ready Tourism - Preparing your business for risks and emergencies
• Preparing your business for natural disasters
• Pandemic risk management

Helping your guests prepare:

TEQ's websites have dedicated tourist safety information that you can share with your guests to help them prepare:

TEQ corporate website - tourist safety information on what to do when visiting Queensland when a natural disaster strikes

TEQ consumer website - practical travel information and health and safety

During a crisis

Monitor official sources of information:

• Bureau of Meteorology: www.bom.gov.au
• Queensland Government emergency alerts: www.qld.gov.au/emergency | www.qldalert.com 
• Queensland Fire and Emergency Services (QFES): www.qfes.qld.gov.au | Facebook: @QldFireandEmergencyServices | Twitter: @QldFES | Instagram: @qldfire
• Queensland Police Service: www.police.qld.gov.au | Twitter: @QldPolice
• Queensland Health: www.health.qld.gov.au | Facebook: @QLDHealth | Twitter: @qldhealthnews | YouTube: Healthier Queensland
• Queensland Government road conditions: www.qldtraffic.qld.gov.au | Twitter (various regional accounts)
• RACQ road conditions: www.racq.com.au | Twitter: @racqOFFICIAL

Recovery

When a crisis occurs, the immediate priority is to link businesses to recovery assistance and restore visitation to Queensland. The long-term focus is on re-strengthening the Queensland brand and building business resilience and capability.

Click here to view the Queensland Government's current natural disaster assistance programs.

Click here to view details of the Queensland Government's Immediate Industry Recovery Package to help manage the impacts of coronavirus.

The Queensland Government's Department of Innovation and Tourism Industry Development has produced this valuable resource to help tourism businesses when affected by a natural disaster:

There is a similar resource available to assist visitors on TEQ's tourist safety information page.