COVID-19 updates for businesses

On 29 January 2020, under the Public Health Act 2005, Queensland's Minister for Health and Minister for Ambulance Services made an order declaring a public health emergency in relation to coronavirus disease (COVID-19). The public health emergency area specified in the order is for ‘all of Queensland’. Its duration has been extended by regulation to 11:59pm, 29 June 2021 and may be further extended. The Public Health Regulation extends all active Public Health Directions issued by the state’s Chief Health Officer, Dr Jeannette Young. For further information, please visit the Australian Government and Queensland Health websites.

The Queensland Government has a roadmap in place for the easing of restrictions across the state.

LATEST UPDATES - 10 June 2021

There are contact tracing alerts in place for venues in Queensland, New South Wales and Melbourne's northern suburbs in Victoria - see here for details. Anyone arriving/or currently in Queensland who has been to a declared COVID-19 exposure site during an exposure period is automatically required to quarantine for 14 days under the Interstate Exposure Venues Direction.

From 1am 11 June 2021 the local government areas (LGAs) in Victoria that are not in Greater Melbourne will be removed as hotspots. The LGAs that make up Greater Melbourne will still be declared COVID-19 hotspots. Anyone who has been in Greater Melbourne in the last 14 days will not be allowed to enter Queensland, except for a limited range of people who can enter for essential purposes. More details here. This means anyone who has been in Greater Melbourne in the last 14 days, cannot enter Queensland (unless they are a Queensland resident, and then they will need to enter hotel quarantine for 14 days).

If you arrived in Queensland from Greater Melbourne between 1am 27 May 2021 and before 12:59am 28 May 2021: You will no longer have to follow follow the the stay-at-home requirements.

What do tourism businesses need to do?

While tourism businesses are required to make their guests aware of public health requirements, they do not need to enforce compliance. If you have concerns about the health of a guest you can contact Queensland Health, or if you have concerns that someone is not following Public Health Directions you can contact the Queensland Police.

You can also direct your guests to this webpage for further information.

Other COVID-19 updates:

Use of the Check In Qld app is now mandatory for hospitality businesses. All other businesses are also strongly encouraged to use the app which is simple and easy for guests and businesses to use. 


+ Current restrictions: Find out what restrictions are currently in place and which businesses are able to operate

Operating your business safely: Everything you need to know about operating COVID safely, with links direct to the official information

COVID Safe Events: All you need to know about the Industry Framework for COVID Safe Events

Help and support for businesses: A summary of the support available for businesses, including grant funding as well as links through to helpful business resources and how to contact government services.

TEQ marketing and industry updates: Updates on TEQ's marketing, TEQ's Industry Update series of videos, global market and aviation updates

COVID-19 research newsfeed: This interactive dashboard provides a summary and link through to national and international research on consumer behaviour, economic impacts, impacts to events and marketing and media.

+Travel alerts: All the latest COVID-19 information for travellers. 

These webpages are reviewed daily, with the date updated at the top of each page when information is updated.

Where to find other information:

TEQ's Good to Go campaign: Here's where to find all the information on TEQ's Good to Go campaign, including how you can access the Good to Go stamp for your marketing and how you can leverage TEQ's media buy for the campaign.


If, after reading through all the information on our pages, you still have a question, you can contact the Queensland Government's dedicated hotline for questions specific to their business. 

Phone: 134 COVID (134 268)