COVID-19 updates for businesses

On 29 January 2020, under the Public Health Act 2005, Queensland's Minister for Health and Minister for Ambulance Services made an order declaring a public health emergency in relation to coronavirus disease (COVID-19). The public health emergency area specified in the order is for ‘all of Queensland’. Its duration has been extended by regulation to 11:59pm, 29 June 2021 and may be further extended. The Public Health Regulation extends all active Public Health Directions issued by the state’s Chief Health Officer, Dr Jeannette Young. For further information, please visit the Australian Government and Queensland Health websites.

The Queensland Government has a roadmap in place for the easing of restrictions across the state.

LATEST UPDATES - 15 April 2021

This morning Queensland returned to 'COVID-normal' with the removal of restrictions that have been in place over the past fortnight. Businesses no longer need to display any of the posters TEQ has provided over the past fortnight.

Restrictions have also been further eased for outdoor businesses and events:
  • All restrictions previously in place for outdoor based businesses, activities and undertakings have been removed*.
  • Outdoor events do not need an Approved COVID Safe Plan or Checklist unless the event is a music festival or involves dancing.
  • Site specific COVID Safe Plans will continue to be in effect.
*Businesses considered a Restricted Business, Activity or Undertaking - which includes tourism experiences, theme and amusement parks, zoos, accommodation and many more - must continue to operate within the COVID Safe Framework, even if their operations are solely outdoors.

Please ensure you are familiar with the latest updates to the Restricted Business, Activity or Undertaking Direction.  There is a summary of the recent changes and helpful Q&As available to assist businesses to understand the requirements.

All hospitality businesses are reminded that use of the Check In Qld app will be mandatory from 1 May, with all other businesses also strongly encouraged to use the app. The ease for both the business and the customer is a strong reason to implement this system in your business.


+ Current restrictions: Find out what restrictions are currently in place and which businesses are able to operate

Operating your business safely: Everything you need to know about operating COVID safely, with links direct to the official information

COVID Safe Events: All you need to know about the Industry Framework for COVID Safe Events

Help and support for businesses: A summary of the support available for businesses, including grant funding as well as links through to helpful business resources and how to contact government services.

TEQ marketing and industry updates: Updates on TEQ's marketing, TEQ's Industry Update series of videos, global market and aviation updates

COVID-19 research newsfeed: This interactive dashboard provides a summary and link through to national and international research on consumer behaviour, economic impacts, impacts to events and marketing and media.

+Travel alerts: All the latest COVID-19 information for travellers. 

These webpages are reviewed daily, with the date updated at the top of each page when information is updated.

Where to find other information:

TEQ's Good to Go campaign: Here's where to find all the information on TEQ's Good to Go campaign, including how you can access the Good to Go stamp for your marketing and how you can leverage TEQ's media buy for the campaign.


If, after reading through all the information on our pages, you still have a question, you can contact the Queensland Government's dedicated hotline for questions specific to their business. 

Phone: 134 COVID (134 268)