COVID-19 updates for businesses

On 29 January 2020, under the Public Health Act 2005, Queensland's Minister for Health and Minister for Ambulance Services made an order declaring a public health emergency in relation to coronavirus disease (COVID-19). The public health emergency area specified in the order is for ‘all of Queensland’. Its duration has been extended by regulation to 11:59pm, 27 September 2021 and may be further extended. The Public Health Regulation extends all active Public Health Directions issued by the state’s Chief Health Officer, Dr Jeannette Young. For further information, please visit the Australian Government and Queensland Health websites.

The Queensland Government has a roadmap in place for the easing of restrictions across the state.

LATEST UPDATES - 9 September 2021

‘COVID-normal’ restrictions apply in Queensland, with mask-wearing requirements remaining in South East Queensland. See all updates here.

Interstate hotspots: currently New South Wales, the ACT, the Jervis Bay Territory and Victoria are declared hotspots. Visitors arriving from South Australia must arrive by air. Information here.

FACT SHEET: requirements for tourism businesses 

This helpful fact sheet helps you understand what you are (and are not) required to do as a tourism or events business at the front-line. 

  • If you need help understanding what the Public Health Directions mean for your business, you can contact the Tourism Response Team - ph. 134 268 or via email:
  • The Australian and Queensland Government has developed a range of resources to support the emotional wellbeing of small business owners and their staff, including a small business owner's guide to creating a mental health and wellbeing plan. Access the resources and support here
  • A summary of the financial support available for businesses can be found here, linking you out to the relevant information and websites.
  • Feeling overwhelmed? It's ok to ask for help. Here is a list of 24/7 support available:
    • Beyond Blue 1800 512 348
    • Headspace 1800 650 890
    • Lifeline 13 11 14
    • Suicide Call Back Service 1300 659 467


+ Current restrictions: Find out what restrictions are currently in place and which businesses are able to operate

Operating your business safely: Everything you need to know about operating COVID safely, with links direct to the official information

COVID Safe Events: All you need to know about the Industry Framework for COVID Safe Events

Help and support for businesses: A summary of the support available for businesses, including grant funding as well as links to helpful business resources and how to contact government services.

TEQ marketing and industry updates: Updates on TEQ's marketing, TEQ's Industry Update series of videos, global market and aviation updates

COVID-19 research newsfeed: This interactive dashboard provides a summary and link through to national and international research on consumer behaviour, economic impacts, impacts to events and marketing and media.

+Travel alerts: All the latest COVID-19 information for travellers.