Information current 25 May 2020

There are a range of support packages to help keep businesses alive during COVID-19. The below are links to access information about the various packages available. It may not be an exhaustive list, however it is updated daily as TEQ receives updates and information.

  • Queensland Government Business Assistance Finder tool. Answer a series of questions about your business size and type to view the relevant business support packages available and applicable to you.

  • Find information on the support available for sole traders.

  • Queensland's Department of Innovation and Tourism Industry Development (DITID) has provided a breakdown of support available for businesses.

  • NEW 19 May: The state’s tourism industry will benefit from a $50 million support package announced this week, as well as a further $100 million in support announced for small businesses. The Queensland Economic Recovery Strategy: Unite and recover for Queensland jobs outlines guiding principles for how Queenslanders will get back to work and includes a number of grants, support and infrastructure works.

  • UPDATE 25 May: Small Business Adaptation Grant Program: The $100 million program which provides grants of up to $10,000 to small businesses has received an overwhelming number of applications and is now closed to new applications. Submitted applications are now being processed. For more information, visit the Business Queensland website or phone 1300 654 687.

  • ATDW fee waiver: Tourism and Events Queensland, in partnership with the regional tourism organisations, will be waiving annual membership fees for the Australian Tourism Data Warehouse from 15 May 2020 to extend memberships by 24 months from a businesses’ next membership renewal date.

  • National Park operator relief: Tourism operators in Queensland must currently pay daily site fees based on visitor numbers if they conduct business in a national park, conservation park, recreation area or state forest under a commercial activity agreement or permit. For activities conducted between 1 February 2020 and 31 July 2020, the Department of Environment and Science will not charge these daily fees as part of the Immediate Industry Recovery Package

  • Fee relief for GBR permit holders and businesses: The Australian Government has announced further fee relief for Great Barrier Reef permit holders and businesses. The announcement extends the waiver of the environmental management charge for the entire 2020 calendar year and waives permit fees to 30 June 2021. 

  • State fee relief: More than 6000 farmers, businesses, tourism operators, and community and sports clubs, won’t have to pay state land rent for six months as the Queensland Government has announced it will waive $33.8 million in land rent. This includes payroll tax refunds and deferrals, relief for businesses renting government premises, a worker displacement program to help unemployed people get jobs in sectors facing shortages, a $500 electricity bill rebate for Queensland sole traders and small and medium sized businesses, liquor licensing fee waivers for businesses that have had to close, rebates for marina and jetty fees and an industry support package to assist large businesses ensuring they will be able to scale up when economic activity improves.

  • The Queensland Government has announced that JobKeeper payments will be exempt from payroll tax.

  • The Australian Government has established a $500 million COVID-19 Export Capital Facility to assist previously profitable Australian exporters whose businesses have been impacted by COVID-19. Exporters will be able to access loans from $250,000 to $50 million under the Facility. 

  • An additional $49.8 million will also be injected into the Export Market Development Grants (EMDG) program in the 2019-20 financial year, allowing exporters and tourism businesses to get additional reimbursements for costs incurred in marketing their products and services around the world.

  • The Australian Treasury webpage provides a range of links and advice for businesses, including a fact sheet on support for sole traders and an updated fact sheet on the JobKeeper payment.

  • The Australian Tax Office webpage also provides a breakdown of support for businesses.

  • The Federal Government has announced a $94.6 million support package to help exhibiting zoos and aquariums with the fixed operational costs associated with the caring of their animals.

  • Indigenous Business Australia has announced a COVID-19 support package for Aboriginal and Torres Strait Islander businesses, including tourism businesses. Majority Indigenous-owned businesses can access specialist advice and working capital assistance from 9 April.

  • The Australian Banking Association has announced a support package, including a six-month deferral of loan repayments. The package is subject to authorisation by the ACCC.


Advice hotlines:

  • Queensland Government business hotline: 1300 654 687 or take the business impact survey to be linked with relevant support.
  • The Australian Government has established an advice hotline for small and medium-sized businesses: ph. 13 28 46.


Have you applied for a loan through QRIDA?

Applicants can track progress through the online portal while a decision is being made. There's also a Frequently Asked Questions document to help applicants.