Update on COVID-19 for travellers
Current 3 July 2020
*If you are a tourism or events business seeking information, resources and support, please visit this page.
The Queensland Government has a roadmap for the easing of restrictions in place.
CURRENT STATUS: QUEENSLAND IS CURRENTLY AT STAGE THREE OF THE ROADMAP:
- Queenslanders can travel within Queensland.
- Queensland's borders open to interstate travellers (other than Victoria) from midday, Friday 10 July.
- Australia's borders remain closed.
- Events can be staged.
- Tourism experiences can operate with up to 50 people in compliance with the Industry Plan checklist; or more in compliance with the Industry Plan.
- Unlimited recreational travel and overnight stays for Queenslanders across the majority of Queensland (no km limit). Access to Queensland’s remote and Aboriginal and Torres Strait Islander communities, including the the Burke and Cook shires, may be restricted and tourists may not be able to enter. For further information visit https://www.datsip.qld.gov.au/coronavirus/travel-restrictions-remote-communities
- Interstate travellers can enter Queensland from midday, Friday 10 July, except to people who have been in Victoria in the past 14 days (including Queensland residents who have been in Victoria in the past 14 days)*. More information on the border restrictions here. Anyone crossing the border into Queensland will require a Queensland Entry Pass, even Queensland residents.
- Australia's borders remain closed. Only Australian citizens, residents and immediate family members can travel to Australia. In-bound Australian travellers should check the latest updates and travel safety information on the Smart Traveller website. All international arrivals into Australia will be subject to mandatory quarantine for 14 days. Australians are banned from travelling overseas.
- Tourism experiences, accommodation, dining in restaurants, cafes, pubs, registered or licensed clubs, RSL Clubs, food courts and hotels, nightclubs, beauty therapies and casinos can all operate with required COVID Safe documentation in place. More information here.
- Similar to the way airlines operate, tourism experiences (up to 50 people) can seat guests together during the tourism experience, with 1.5m physical distancing in place at all other times possible. Businesses must comply with the checklist in the updated Queensland Tourism and Accommodation Industry Plan. Larger tourism experiences can still follow the guidelines and principles of the Industry Plan and carry greater capacity subject to available space. More information here.
- Concert venues, theatres and auditoriums can open, and events can be staged.
- Weddings and funerals up to 100 people.
- Check the status of National Parks areas here.
FURTHER INFORMATION FOR SPECIFIC TRAVELLERS
Information specific to backpackers, working holiday makers and those on a visa:
- Information on visa extensions, working while on a visa and leaving/or staying in Australia can be found on the Australian Department of Home Affairs website.
- If you’re looking for harvest work, it’s really important that you don’t just show up to a farm. A better way is to register your availability at Harvest Trail. You can also phone the National Harvest Labour Information Service on 1800 062 332.
- Information on working in Queensland - including seasonal workers and temporary visa holders - can be found here.
- People in Queensland who require health advice or information should call 13 HEALTH (13 432 584) or visit the Queensland Health website.
- If you need translated resources to help you understand your obligations, head to Queensland Health.
Support for international students:
Study Queensland has launched the online Queensland Student Hub so international students have free counselling and a central point of contact for study, visa, accommodation and other critical resources during COVID-19. The Hub complements the initiatives of education institutions and charities. Any student aged 18 or over can access the Hub by visiting www.studyqueensland.qld.gov.au.
How will I know if the businesses I'm staying at/travelling with/touring with are operating safely?
- All businesses must adhere to social distancing requirements. The 1.5m distancing between people is a shared responsibility between businesses and customers (people from the same household do not need to observe 1.5m distancing from each other, but must keep 1.5m distance from other people/groups of people).
- All businesses in Queensland are required to have a Work Health and Safety (WHS) Plan in place which addresses COVID-19 safety. You can request to see a copy of this plan if you would like to.
- Businesses at 'high-risk' of transmission (such as restaurants, cafes and beauty therapists) must either comply with a COVID-19 Checklist or the approved Industry Plan, and they must display the checklist or compliance declaration.
- Businesses who are operating beyond the baseline restrictions outlined in Queensland's roadmap to easing restrictions must be operating in compliance with an approved Industry Plan.
Businesses may also choose to opt into the COVID-Clean business module based on the National Quality Tourism Framework, as well as the COVID-Ready program being delivered by the Australian Tourism Export Council. Once businesses have completed the module they may display the COVID-Clean and/or COVID-Ready logos.
In order to display TEQ's 'Good to Go' stamp, businesses must have the required COVID Safe documentation in place. You can view more about the COVID Safety requirements of businesses here.
Domestic air travel
If you’ve been wondering about physical distancing on planes, the Australian aviation industry has developed a Domestic Passenger Journey Protocol to provide clear and consistent guidance regarding risk-minimisation principles and processes in domestic airports and on aircraft for domestic passenger travel. This Protocol will provide guidance for industry members and confidence to the travelling public as domestic air travel increases with the reduction in COVID-19 related restrictions on travel.
For further information about the protocol, please visit the COVID-Safe Domestic Flying – Domestic Passenger Journey Protocol webpage or visit the Australian Government’s Department of Infrastructure, Transport, Regional Development and Communications website.
If you have any concerns about airlines adhering to this protocol, it is recommended that you speak directly with the relevant airline and/or airport.
How to stop yourself catching and spreading germs while travelling
(Advice courtesy Queensland Health)
- If you feel sick, stay home.
- If you have any COVID-19 symptoms, no matter how mild, get tested.
- Consider getting the flu shot.
- Make hygiene your number one priority when travelling.
- Practice social distancing - stay 1.5m away from other people (people from household groups don't need to distance from each other).
- Good hand hygiene - wash hands regularly with soap and water and use alcohol-based sanitiser.
- Avoid touching your face.
- Pack tissues, hand sanitiser and disinfecting wipes with you to use while out and about.
- Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing.
- If flying, go contactless wherever you can by booking and checking-in online.
- General safe travel trips - slip, slop, slap, seek and slide; eat a well-balanced diet; stay hydrated; plan stops on road trips.
Other safe travel resources:
- The Australian Government's Health Direct service's 'COVID-19 Restriction Checker' helps you understand what you can and can't do in each state and territory, including travel.
- 12.06.20 - Queensland Health: Top tips for Queenslanders to enjoy a safe and healthy school holidays
CANCELLED TRAVEL OR EVENT
All Queensland tourism operators and events are subject to possible closures, change in date or cancellation. Please visit the operator or event's official website or contact them directly for the latest information. The Australian Competition and Consumer Commission website provides advice on consumer rights relating to travel and event cancellations as a result of COVID-19.
GENERAL TRAVEL SAFETY INFORMATION
Being prepared when travelling
If you are travelling it is important to be informed and prepared. By monitoring the official sources of advice and information you can make informed decisions should a weather or other event impact your holiday plans.
Residents across Queensland are provided with extensive resources to prepare for natural disasters like cyclones, floods and fires. As a tourist, you may not be familiar with how to prepare and what to do if there is an impending disaster. You can consult the Queensland Government's 'Get Ready' resources to help understand how to prepare. www.getready.qld.gov.au/natural-disasters/
Planning an Outback Queensland getaway? Check your route before you go via the free QLDTraffic app or at qldtraffic.qld.gov.au
Tourism Australia’s website also has information about safe travel in Australia, including any current travel warnings or advice.
What to do when visiting Queensland and a natural disaster strikes
The Queensland Government has produced this valuable resource to help visitors when affected by a natural disaster:
Useful references during a crisis:
- The ABC is the nation's largest national broadcaster: www.abc.net.au/local
- Bureau of Meteorology: www.bom.gov.au
- Queensland Government emergency alerts: www.qld.gov.au/emergency | www.qldalert.com
- Queensland Health: health.qld.gov.au and Health Alerts | Facebook: @QLDHealth | Twitter: @qldhealthnews
- Queensland Fire and Emergency Services (QFES): www.qfes.qld.gov.au | Facebook: @QldFireandEmergencyServices | Twitter: @QldFES | Instagram: @qldfire
- Queensland Police Service: www.police.qld.gov.au | Twitter: @QldPolice
- Queensland Government road conditions: www.qldtraffic.qld.gov.au | Twitter (various regional accounts)
- RACQ road conditions: www.racq.com.au | @racqOFFICIAL
- Tourism and Events Queensland's travelling safely tips: https://www.queensland.com/en-au/plan-your-trip