Coronavirus (COVID-19) update - 30 March 2020

The COVID-19 novel coronavirus is a new strain of coronavirus affecting humans and the World Health Organization has declared that COVID-19 is a pandemic. Health authorities have identified cases of COVID-19 in Australia. For further information, please visit the Australian Government and Queensland Health websites.

International travel: Australia's borders are closed. From 9pm, 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. Inbound Australian travellers should check the latest updates and travel safety information on the Smart Traveller website. From 11:59pm, Saturday 28 March, all international arrivals into Australia will be subject to mandatory quarantine for 14 days. 

From 12:01am, Thursday 26 March, Australians are banned from travelling overseas.

Domestic travel: The current Australian Government advice is that Australians must avoid all non-essential domestic travel

  • Queensland has introduced strict border controls from midnight, Wednesday, 25 March 2020. 
  • Campgrounds in Queensland's national parks, state forests and state managed recreation and protected areas are closed from 26 March 2020 and long-haul train and coach services are being temporarily reduced.


Other travel information and resources:

Tourism Australia's website has information especially for Australian and international travellers during the COVID-19 pandemic.

The Australian Government has produced a range of resources for travellers and the travel industry, including international travellers and hotel guests.


Cancelled travel or event?

All Queensland tourism operators and events are subject to possible closures, change in date or cancellation. Please visit the operator or event's official website or contact them directly for the latest information. The Australian Competition and Consumer Commission website provides advice on consumer rights relating to travel and event cancellations as a result of COVID-19.


*If you are a tourism or events business seeking information, resources and support, please visit this page.




Bushfire update - January 2020

Queensland was fortunate to remain largely unaffected by the bushfires and Queensland’s tourism operators and experiences are operating as usual. 

Visitors can access bushfire advice being issued by Queensland Fire and Emergency Services (QFES): www.qfes.qld.gov.au | Facebook: @QldFireandEmergencyServices | Twitter: @QldFES | Instagram: @qldfire



Safe travel throughout Australia

If you are travelling it is important to be informed and prepared. By monitoring the official sources of advice and information you can make informed decisions should a weather or other event impact your holiday plans.


Being prepared

Residents across Queensland are provided with extensive resources to prepare for natural disasters like cyclones, floods and fires. As a tourist, you may not be familiar with how to prepare and what to do if there is an impending disaster. You can consult the Queensland Government's 'Get Ready' resources to help understand how to prepare. www.getready.qld.gov.au/natural-disasters/

Planning an Outback Queensland getaway? Check your route before you go via the free QLDTraffic app or at qldtraffic.qld.gov.au

Tourism Australia’s website also has information about safe travel in Australia, including any current travel warnings or advice.


What to do when visiting Queensland and a natural disaster strikes

The Queensland Government's Department of Innovation and Tourism Industry Development has produced this valuable resource to help visitors when affected by a natural disaster:

What top do when visiting Queensland and natural disaster strikes new   

Useful resources during a crisis: