Update on COVID-19 for travellers

Current 25 May 2020

The COVID-19 coronavirus is a new strain of coronavirus affecting humans and the World Health Organization has declared that COVID-19 is a pandemic. Health authorities have identified cases of COVID-19 in Australia. For further information, please visit the Australian Government and Queensland Health websites.

*If you are a tourism or events business seeking information, resources and support, please visit this page.


TRAVEL NOW - QUEENSLAND IS CURRENTLY AT STAGE ONE EASING OF RESTRICTIONS

The Queensland Government has released its proposed roadmap for the easing of restrictions across the state. TEQ has worked closely with the Department of State Development, Tourism and Innovation, QTIC and the state’s regional tourism organisations (RTOs) throughout COVID-19 to bring you information and advice obtained from Queensland Health and the Department of Premier and Cabinet so that you can make informed travel decisions. Below we have broken down the tourism-related components of the roadmap.

Stage One: From 11:59pm, this Friday 15 May 2020:

  • Queensland's borders are closed. Only Queensland residents can travel within Queensland, to the below specified distances. For information on travelling to Queensland from another state or territory, please see below.
  • Recreational travel (day trips only) up to 150km within your region.
  • 10 people at any one time for dining in restaurants, cafes, pubs, registered and licensed clubs, RSL clubs and hotels (with COVID SAFE Plan). No bars or gaming.
  • Public spaces and lagoons re-opening (e.g. Southbank Parklands, Cairns, Airlie Beach) – gatherings of up to 10 people.
  • Gatherings of up to 10 people outside the home.
  • Up to 10 people at weddings.
  • Gatherings of up to 10 people for hiking and other recreational activities in national and state parks.
  • Outback only – up to 20 locals at any one time for dining in restaurants, cafes, pubs, registered and licensed clubs, RSL clubs and hotels. Must show proof of residence, no bars or gaming.
  • Outback only – recreational travel up to 500km within the Outback, if you live in the Outback.
  • Outback areas outlined here
For more, see the roadmap and the comprehensive FAQ document


TRAVEL IN THE FUTURE

Stage Two: if numbers stay low and surveillance and epidemiological indicators suggest a move would NOT present an undue risk, then from 11:59pm, 12 June 2020:

  • Overnight recreational travel opens up for Queenslanders travelling within Queensland – camping, caravan parks and tourism accommodation – up to 250km within your region.
  • Camping opens up in national and state parks – gatherings of up to 20 people.
  • 20 people at any one time at outdoor amusement parks, on tourism experiences, at zoos and arcades – more with COVID SAFE Plan approved by health authorities.
  • Public spaces and lagoons – gatherings of up to 20 people.
  • Gatherings of up to 20 people inside and outside homes.
  • Up to 20 people at weddings.
  • Gatherings of up to 20 people for hiking and other recreational activities in national and state parks.
  • 20 people at any one time for dining in restaurants, cafes, pubs, registered and licensed clubs, RSL clubs and hotels – more with COVID SAFE Plan approved by health authorities. No bars or gaming.
  • Casinos may open for dining, up to 20 people at any one time. No bars or gaming.
  • 20 people at indoor cinemas.
  • 20 people at concert venues, theaters, arenas, auditoriums and stadiums – more with COVID SAFE Plan approved by health authorities.
  • Outback only – Up to 50 locals at any one time for dining in restaurants, cafes, pubs, registered and licensed clubs, RSL clubs and hotels – more with COVID SAFE Plan approved by health authorities. Must show proof of residence, no bars or gaming.
  • Outback only – recreational travel within the Outback, if you live in the Outback.
  • Outback areas outlined here

Stage 3: if numbers stay low and surveillance and epidemiological indicators suggest a move would NOT present an undue risk, then from 10 July 2020 intrastate and interstate travel will be considered, and gatherings of up to 100 people.

For more, see the roadmap and the comprehensive FAQ document


CURRENT RESTRICTIONS TO NOTE

National Parks:

  • All camping areas and camp sites in Queensland's national parks, forests and recreation areas are closed. 
  • Keep up to date with which park areas are open here.


Staying at accommodation in Queensland:
You can stay at accommodation* in Queensland if you:

  • are a permanent resident of the facility;
  • are a temporary resident of the facility (for example a backpacker may be a temporary resident at a hostel);
  • are a worker of the facility;
  • require interim accommodation because your principal place of residence is not available;
  • you are required to self-quarantine or self-isolate under a Public Health Direction or as directed by a relevant authority;
  • are away from your principal place of residence for a permitted purpose (e.g. a health practitioner, road worker or worker on a critical infrastructure project who requires accommodation while working away from your principal place of residence).
  • At all times, social distancing should be observed and all temporary residents, at any form of accommodation, are subject to home confinement and should only leave the premises for the permitted purposes. 
  • Accommodation for other reasons such as recreation should not currently be offered.

*'Accommodation' includes hostels, bed and breakfasts, backpackers, boarding houses, short term rentals and short term holiday and leisure accommodation (e.g. serviced apartments or hosting accommodation provided through online booking platforms), and caravan and camping parks. More specific detail is included in the Non-Essential Business Direction.


Travelling to Queensland: 

From 12:01am, Saturday 11 April, anyone crossing the border into Queensland will require a border pass, even Queensland residents. You may be required to quarantine for 14 days on arrival, pending where you have travelled from and what type of traveller you are. See the Official Health Direction.

The current Australian and Queensland Government advice continues to be that all Australians must avoid all non-essential domestic travel.


International travel: 

Australia's borders are closed. 

From 9pm, 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. In-bound Australian travellers should check the latest updates and travel safety information on the Smart Traveller website. From 11:59pm, Saturday 28 March, all international arrivals into Australia will be subject to mandatory quarantine for 14 days. 

From 12:01am, Thursday 26 March, Australians are banned from travelling overseas.


Information specific to backpackers, international students, working holiday makers and those on a visa:

Information on visa extensions, working while on a visa and leaving/or staying in Australia can be found on the Australian Department of Home Affairs website.

There is also a dedicated Frequently Asked Questions page covering all types of visas - including visitor, international student and work visas.

Looking for harvest work

If you are already in Queensland, you should secure employment before you move into a new area. If you’re looking for harvest work, it’s really important that you don’t just show up to a farm. A better way is to register your availability at Harvest Trail. You can also phone the National Harvest Labour Information Service on 1800 062 332.

If you are not currently in Queensland, and plan to work here, you will need to secure employment before you cross the border. Before you can enter Queensland, you need to apply for an entry pass. If you do not have an entry pass, you will not be allowed to cross the border into Queensland.

Working holiday visa holders must visit www.australia.gov.au and register for self-isolation before travelling to another area of the country so they can show a potential employer they have followed the health rules.

If you have no other means of getting food or essential items

People who have no other means of support can call the Community Recovery Hotline for assistance. The hotline has been activated by the Queensland Government to assist people who have been advised to self-isolate or quarantine at home by a medical professional, Queensland Health or through government direction and have no other mechanisms for support.

Community Recovery will work with partner organisations to arrange non-contact delivery of essential food and medication to people in quarantine with no other means of support. The Community Recovery Hotline can be contacted on 1800 173 349. More information

If you need medical advice

Queenslanders who require health advice or information while in quarantine or self-isolation should continue to call 13 HEALTH (13 43 25 84) or visit the Queensland Health website. Staff at 13 HEALTH can connect people through to a local public health unit and other health support services.

Translated resources: 

If you need some translated resources to help you understand your obligations, head to Queensland Health.


Information for international students: 

Study Queensland has launched the online Queensland Student Hub so international students have free counselling and a central point of contact for study, visa, accommodation and other critical resources during COVID-19. The Hub complements the initiatives of education institutions and charities. Any student aged 18 or over can access the Hub by visiting www.studyqueensland.qld.gov.au.


CANCELLED TRAVEL OR EVENT

All Queensland tourism operators and events are subject to possible closures, change in date or cancellation. Please visit the operator or event's official website or contact them directly for the latest information. The Australian Competition and Consumer Commission website provides advice on consumer rights relating to travel and event cancellations as a result of COVID-19.




Bushfire update - January 2020

Queensland was fortunate to remain largely unaffected by the bushfires and Queensland’s tourism operators and experiences are operating as usual. 

Visitors can access bushfire advice being issued by Queensland Fire and Emergency Services (QFES): www.qfes.qld.gov.au | Facebook: @QldFireandEmergencyServices | Twitter: @QldFES | Instagram: @qldfire



Safe travel throughout Australia

If you are travelling it is important to be informed and prepared. By monitoring the official sources of advice and information you can make informed decisions should a weather or other event impact your holiday plans.


Being prepared

Residents across Queensland are provided with extensive resources to prepare for natural disasters like cyclones, floods and fires. As a tourist, you may not be familiar with how to prepare and what to do if there is an impending disaster. You can consult the Queensland Government's 'Get Ready' resources to help understand how to prepare. www.getready.qld.gov.au/natural-disasters/

Planning an Outback Queensland getaway? Check your route before you go via the free QLDTraffic app or at qldtraffic.qld.gov.au

Tourism Australia’s website also has information about safe travel in Australia, including any current travel warnings or advice.


What to do when visiting Queensland and a natural disaster strikes

The Queensland Government's Department of Innovation and Tourism Industry Development has produced this valuable resource to help visitors when affected by a natural disaster:

What top do when visiting Queensland and natural disaster strikes new   

Useful resources during a crisis:


Where people live permanently in caravan parks or are staying in caravan parks as interim abodes where their primary residence is not available, they may continue to do so, with social distancing observed. This includes the use of cabins within caravan parks.

Where people live permanently in caravan parks or are staying in caravan parks as interim abodes where their primary residence is not available, they may continue to do so, with social distancing observed. This includes the use of cabins within caravan parks.